Contacts

Contacts

Sales policy

Placing the order:

To make an order, a customer has to select a desired product, its color, size, and press the button «ADD TO CART». To continue shopping basket, a customer should press the button «CONTINUE SHOPPING».

After the all desired items are added items are added to the shopping basket, and a customer is ready to complete the order, it is necessary to fill in the personal data and press the button «PLACE THE ORDER».

Delivery:

The delivery is undertaken by different transport services in compliance with geographical location of a customer.

  • Delivery time depends on the region and is calculated individually.
  • Shipment is undertaken only after a payment is fully completed.

An estimated time of delivery is two weeks.

Returns:

We are striving to satisfy the requests of our customers concerning the quality of our customers concerning the quality of our products and purchasing process.

If you are not satisfied with your order or the purchased goods do not correspond to your request, it is possible to make a return within 14 days from the reception of the order.

Only a customer has a right a right for the return. A person who received our product as a gift cannot make a return.

The refund is processed into the bank account from which the payment was made within 7 days after we receive the parcel at our warehouse.

A customer has a right to exchange or return the purchased products within 14 days after the transfer of goods upon the following conditions:

  • The original labels, marking and packaging are conserved;
  • There are no wear marks;
  • The complete package is conserved;
  • The product was not bought with a discount/on sale;
  • The product was in stock when the order was made (pre-ordered items cannot be returned)

Making a return or exchange of the delivery charges are fully covered by a customer (to and from a customer)

Contacts:

E-mail: medvid.fashion@gmail.com